Privacy Policy

PRIVACY & COOKIE POLICY

Edeline Lee is committed to respecting your privacy when you submit Personal Data to us on our website edelinelee.com. This Privacy Policy describes how we will use the Personal Data you choose to give to us through your use of this website.

In this Privacy Policy, Personal Data are the details you provide to us when you decide to register within sections of the site. It is personally identifiable information including your name, address, telephone number, e-mail address, financial details, username, password and other information which you may disclose to us.

By using our services you agree to us using your Personal Data as described in this Privacy Policy. You do not have to provide Personal Data to access this website, but if you do not supply certain information you will not be able to access some of its areas and facilities.

 

DATA WE COLLECT ABOUT YOU

We collect and store Personal Data you submit when you register on this website, or make a purchase. We will ask you to input and will collect personal details such as your name, email address, billing address and telephone number. The type and level of information requested will depend on the services you use (for example, whether you are simply browsing the website or making a purchase).

 

HOW WE USE THIS DATA

Personal Information provided or collected via this website or otherwise will only be used or disclosed for the following purposes:

  • to process the registration of your account and maintain your account
  • to provide you with customer service, manage any order that you place with us and to address any complaints you may have
  • for statistical purposes to improve the Website and its services to you
  • to monitor and/or keep records of our e-mail and other communications with you
  • to send you information about our products and services (unless you have asked us not to)
  • to process payments or refunds, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business
  • to administer this Website and the safety of our computer systems and networks as permitted or required by authorities or otherwise required by a court order, or other legal process, to defend against legal claims, to enforce our Website Terms of Use or other agreements or policies or as otherwise required by applicable laws and/or regulations.

 

HOW TO OPT-OUT

By registering, you will be given the option to receive updates on new products, news, special offers, events of interest and promotions. You can choose not to receive marketing communications from us at any time by using the unsubscribe facility in an e-mail or other electronic communication from us or sending an e-mail to privacy@edelinelee.com

When contacting us, please specify the email address that you would like to be unsubscribed from (if it is different from the email from which you have contacted us). We will remove you from our marketing lists as soon as is reasonably practicable after you opt out.

 

HOW WE SHARE AND STORE PERSONAL DATA

We may share your Personal Data with certain service providers who provide services for us or perform administrative or marketing activities on our behalf, or who develop, host or maintain the website. These service providers may be granted access to some or all of the Personal Data you provide or we collect. Such service providers will be restricted from using the Personal Data you provide other than as is reasonably necessary to perform their services for us. We may also use service providers to assist us in aggregating and anonymising such information, so that it does not include any information from which any individual can be identified. In circumstances where Edeline Lee sells all or part of its business, your Personal Data may be transferred to the purchaser.

Your Personal Data may be transferred and stored outside the European Economic Area and be processed by staff who work for us or for one of our suppliers outside the European Economic Area. By submitting your Personal Data, you are agreeing to this transfer, storing or processing.

We want you to feel confident using this website and otherwise dealing with us and we will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our site.

 

ACCESS TO, OR UPDATES TO PERSONAL DATA

You can ask us to update, correct or provide you with a copy of the Personal Data we hold about you. Any request for a copy of your Personal Data may be subject to a fee of £10 to meet our costs in providing this to you. You can make a request by writing to privacy@edelinelee.com

 

GENERAL

As our business changes regularly we may need to change the way we gather and process your Personal Data. If we do this we will publish a new version of this Privacy Policy on this website, so you should check this Privacy Policy regularly. Unless otherwise stated, our current Privacy Policy (from time to time) applies to all the Personal Data we have about you. By continuing to use the website you accept the version of the Privacy Policy current at the time of your use. We recommend that you check this page for updates from time to time.

 

COOKIE POLICY

We and our partners, affiliates, or analytics or service providers use technologies such as cookies, beacons, tags, and scripts to analyse trends, administer the Website, tracking users’ movements around the Website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies for authentication, tracking user sessions, preferences, and movements around the website, anonymous and aggregated marketing analytics, performance analytics, retargeting, and tracking aggregate trends. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.